My fitbit is stuck in the customer support limbo mode, and yes, it’s a thing.

On the 9th of July I was sent a return label for my 2 month old fitbit Versa because the display stopped working.  Remember that date okay?

fitbit tan

The good news is, I was getting the opportunity to work on filling in that fitbit white strap which had unfortunately become a permanent mark.  I figured I’d have at least a week to fill that in but surprise, apparently I’ve got all the time in the world.

Apparently, fitbit has to wait until they receive the old fitbit and then their warehouse has to notify them that they’ve received the item, and that takes up to five days.  I don’t understand this, is it because they have so many returns and if that’s the case, what’s up with that?

In my case they received the versa on the 20th and as of the 29th they still hadn’t gotten confirmation but in the interest of keeping their customers happy they told me they would go ahead and ship out a replacement.  How thoughtful.

Oh, and also even tough they promised overnight shipping on the return back to me, they conveniently forgot and shipped regular ground because why not make the girl wait another week?  What’s the date again, oh yeah, tomorrow is the last day of July.  What the hell fitbit?  I would’ve used an exclamation point but that key is broken on my computer but I was yelling that, just so you know.

hell no

I planned on reviewing the Versa this month but since I haven’t had it all month that will have to wait.  I can review customer service though and at this point in time, I can tell you that they Pretty. Much. Suck. Ass.

MacGyver and I were home this weekend because we had a lot of stuff to get done around here.  He left this morning to go to Nokomis because he has a big job down there but I am staying in Clearwater until the end of the week because I have a shit ton of work to do and a doctors appointment later in the week.

Oh and also, I’ve got like a bazillion animals to feed.

Boomer

Forget the bird lady, Black Labs Matter.

Now, how does this camera thing work? Wait, shit, I wasn’t posing…

The food is free, go tell all your friends.

Tilly

Hey look, when pigs fly…..

Okay, that last one isn’t mine.  It’s my neighbors.  Her name is Tilly and after meeting her and petting her little nose, I want one.  And I could get one too because MacGyver is in Nokomis and he would never know.

Somehow over the weekend I convinced MacGyver to go shopping with me.  When he wasn’t relaxing in the children’s recliners, he helped me find the perfect gnome for our Nokomis house.

You can’t really tell in the picture but it’s teal blue y’all and he’s beautiful.

That’s it for me, I’ve got work that needs to be finished and pets that need to be fed.

How was your weekend?

Do you have a fitbit?  What kind and have you ever had problems with it?  How was customer service?

My motiv ring is no longer motivating

I expect my technology to go wonky over time but let’s get real, by over time, I mean a long time, like at least a year or longer.  I love Garmin and I’ve owned 3 Garmin watches, two of which I still have.  I use them a lot so when after a year or a year and a half when they don’t stay charged as long or they occasionally don’t track a run, I get it.

I can say the same about fitbits.  I owned two fitbit HR’s and I loved them.  I wore them every day and they tracked my workouts fine but after a year or so the bands became torn and they would occasionally stop tracking and lose battery life quickly.  Both Garmin and fitbit are great with warranties and returns so I never had a problem.

Since October of last year I’ve been using the Motiv ring.  At 199 dollars I expected big things.  Overall I’ve been fairly happy with the ring and the company has continued to improve the app to include additional features and enhancements.  The only problem I had up until recently was the battery life.  My ring stopped holding a charge for longer than a day after only 5 months.

The great thing that I can say about Motiv is they handle their customer service issues and they did send me another ring about a week or so after I sent mine back.  The problem is, it still doesn’t hold a charge.  I mean, it holds a charge for around 2 days now but that’s all.  I was prepared to live with that until recently when it didn’t track my run and then once more it happened and I realized that it only happened when I didn’t sync it before going out to run.

Lastly, I have to twist it to sync it and lately it takes a really long time before it syncs and I find that extremely annoying.  I realize I may just have a defective ring and so I’ve contacted support again.  I’m mentioning it here because I believe in being 100% honest in my reviews.  I searched online to see if anyone else was having similar issues and I really didn’t find much so I’m hoping it’s just me but I am having issues.

And that brings me to another point.  I miss the fitbit community.  I also love the Garmin connect community but it’s nice to have that connection with other fitbit users.  I was so disappointed when my sister in law sent me a request to join her fitbit community after she got a new fitbit for Christmas and then I realized, I wasn’t using mine anymore.  I also miss having the time on my wrist at all times and not having to look at my phone.

I also have an apple watch that the kid gifted me last year when he got a new one and I do like it too but it’s a bit heavy to run with and I’m constantly worried that it will get damaged.  Apple watches are hella expensive so I usually only wear it for the ability to use it instead of my phone in certain situations.  And because it’s cool.

Don’t get me wrong, I’m not giving up completely on the Motiv ring but I am thinking of entertaining a new device.  It’s one thing to have a single issue with something but repeated issues or multiple ones are not okay.  And I really don’t like having to twist to sync it.  I was okay with it in the beginning but sometimes it takes a while to connect and I’m super impatient so that’s probably just my issue.

I have contacted the Motiv support department again and we’ll see what they have to say but since I haven’t seen anything about it online, I’m curious if anyone else has had any issues or if it’s just me.

What do use as a fitness tracker?

How long have you been using it?

Have you tried others?

Are you happy with what you’re using currently?

It’s a beautiful ring, it tracks your fitness, and helps you to relax, and I want it!

Some of you may have read my post about the Motiv Ring which still hasn’t shipped but is promised to do so soon, (sometime this summer for those of you who are waiting.)

I happen to be one of those people who can be a bit impatient, especially when I’m sporting a hell of a white ring around my wrist from my fitbit!  Mostly though, it’s because I’m a tech lover and an exercise addict and I just love gadgets, especially pretty ones.

So, I did some research on activity tracking rings and I found this one:

ringly

How pretty is this ring? Right?

ringly

It doesn’t track swimming but then neither does my fitbit.  It’s mostly for tracking steps but it also has a feature that helps you to unwind and de-stress.  No, really.  Ringly offers daily guided audio meditation and breathing exercises.   How cool is that?

ringly Now that’s a feature that I could seriously use.

And let’s not forget that it IS an activity tracker, calorie tracker, and it allows you to set your own goals and reminders.

what ringly tracks

If a ring isn’t your style, the company also offers bracelets.  Really cute bracelets.

Ringly producst

And at only $169.00 for the ring, it’s just as affordable as any other fitness tracker on the market, only it’s pretty.  Really pretty.  And I have a birthday coming….

Have you heard about the Ringly?

Would you wear a ring for an activity tracker?

What do you think about the Ringly, too pretty or just right?  I think it’s perfect!