My fitbit is stuck in the customer support limbo mode, and yes, it’s a thing.

On the 9th of July I was sent a return label for my 2 month old fitbit Versa because the display stopped working.  Remember that date okay?

fitbit tan

The good news is, I was getting the opportunity to work on filling in that fitbit white strap which had unfortunately become a permanent mark.  I figured I’d have at least a week to fill that in but surprise, apparently I’ve got all the time in the world.

Apparently, fitbit has to wait until they receive the old fitbit and then their warehouse has to notify them that they’ve received the item, and that takes up to five days.  I don’t understand this, is it because they have so many returns and if that’s the case, what’s up with that?

In my case they received the versa on the 20th and as of the 29th they still hadn’t gotten confirmation but in the interest of keeping their customers happy they told me they would go ahead and ship out a replacement.  How thoughtful.

Oh, and also even tough they promised overnight shipping on the return back to me, they conveniently forgot and shipped regular ground because why not make the girl wait another week?  What’s the date again, oh yeah, tomorrow is the last day of July.  What the hell fitbit?  I would’ve used an exclamation point but that key is broken on my computer but I was yelling that, just so you know.

hell no

I planned on reviewing the Versa this month but since I haven’t had it all month that will have to wait.  I can review customer service though and at this point in time, I can tell you that they Pretty. Much. Suck. Ass.

MacGyver and I were home this weekend because we had a lot of stuff to get done around here.  He left this morning to go to Nokomis because he has a big job down there but I am staying in Clearwater until the end of the week because I have a shit ton of work to do and a doctors appointment later in the week.

Oh and also, I’ve got like a bazillion animals to feed.

Boomer

Forget the bird lady, Black Labs Matter.

Now, how does this camera thing work? Wait, shit, I wasn’t posing…

The food is free, go tell all your friends.

Tilly

Hey look, when pigs fly…..

Okay, that last one isn’t mine.  It’s my neighbors.  Her name is Tilly and after meeting her and petting her little nose, I want one.  And I could get one too because MacGyver is in Nokomis and he would never know.

Somehow over the weekend I convinced MacGyver to go shopping with me.  When he wasn’t relaxing in the children’s recliners, he helped me find the perfect gnome for our Nokomis house.

You can’t really tell in the picture but it’s teal blue y’all and he’s beautiful.

That’s it for me, I’ve got work that needs to be finished and pets that need to be fed.

How was your weekend?

Do you have a fitbit?  What kind and have you ever had problems with it?  How was customer service?

4 thoughts on “My fitbit is stuck in the customer support limbo mode, and yes, it’s a thing.

  1. So cute Squeakers (was it?) hops on Boomers back.

    Noo don’t feed those ducks lol 😂

    Nice gnome! I used to have godzilla rampaging the gnomes but someone stole it as I was selling my house in Fort Lauderdale. Need to ask to have it replaced (repeat gift from my BIL; easy gift for me)

  2. omg A little “Tilly” of your own would be perfect! I almost want one (unless, of course, you need to take them for a walk—let me know lol)

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